daniel ( dljone9 at netscape(dot)net ) at: 2008-01-28
Time Hosted: under 1 month.
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Control Panel note: | 52 out of 58 Web-Hosting-Top users found this review to be helpful!
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wow, these guys must have had a bad day or two. i tried getting set up with them - their "instant access" assurance was anything but instant. when i tried to get in touch with them to find out about the delay their 24/7 online support must have been taking a nap. when i did finally get someone - more delays in terminating my account, at one point they even tried to blame me for the delay (even though the cancellation request showed up as an open ticket in their ticketing system). maybe these guys are better than what i saw, but if this is how they treat a brand new customer - i don't want to trust them with my online presence.
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Derrick ( djl(at)hotmail dot com ) at: 2007-12-21
Time Hosted: 1 to 3 months
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Control Panel note: | 58 out of 64 Web-Hosting-Top users found this review to be helpful!
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Host Gator is a fine company and there up-time is good. There email services seems to go down a lot and I could never find out a reason for this. Their email support really stinks. I may not get a responce for many hours or days and the answer is definitely not helpful the first time around. So many emails have to bounce back and forth before the issue is resolved. Host Gator really needs to look carefully at there support services.
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aybars badur ( iris(at)gmx dot com dot tr ) at: 2006-08-29
Time Hosted: 3 to 6 months
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Control Panel note: | 396 out of 508 Web-Hosting-Top users found this review to be helpful!
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i am working with them for nearly 6 months, in this period i saw my site down for 2 times, which were for short times.
I met hostgator after using many terrible hosting companys, and i like the service and support of hostgator. I didnt had much technical issues, everything works well.
I had several sites to host in one account and didnt need a reseller account, and it just fit well.
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John G. ( ) at: 2006-08-24
Time Hosted: under 1 month.
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Control Panel note: | 281 out of 411 Web-Hosting-Top users found this review to be helpful!
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Very popular hoster with solid offers. Support is quick and available via e-mail, phone, and live chat. Hosting packages are not too special but offer good features for a decent price. Overall seems like a pretty reliable hoster.
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saschart ( contact(at)saschart dot com ) at: 2006-04-26
Time Hosted: 3 to 6 months
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Control Panel note: | 178 out of 305 Web-Hosting-Top users found this review to be helpful!
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This Company DON'T PAY affiliates!!! We DON'T RECEIVE OUR MONEY from 10 months ago.
If this is not the TRUE we want to see PROOF from their payment!
Also the clients send here are unsatisfied by Gator services.
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Don Dalrymple ( imhiskid(at)vistacc(dot)org ) at: 2006-04-19
Time Hosted: 1 to 2 years
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Control Panel note: | 311 out of 448 Web-Hosting-Top users found this review to be helpful!
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I have been with Host Gator approximately 18 months. I have noticed no interruption in service. I have a reseller account (Aluminum). The only thing I might change is, as a programmer, I'd like to have access to PHP 5 for it's improved OOP capabilities. My "customers" are all various ministies that I have donated space to. I haven't had a single complaint from them either. cpanel and whm are great. Everything has worked when, and the way, it's supposed to.
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Alexandro Simioni ( asimioni at ais dot com dot br ) at: 2005-10-24
Time Hosted: under 1 month.
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Control Panel note: | 154 out of 263 Web-Hosting-Top users found this review to be helpful!
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Support exists, but doesn't work properly. The reply time is very slow. Server is too unstable, I could not send or receive e-mails.
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cookie ( ebiz4u at shaw dot ca ) at: 2005-10-17
Time Hosted: 1 to 3 months
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Control Panel note: | 184 out of 303 Web-Hosting-Top users found this review to be helpful!
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Very disappointed in comtomer service, even when service charges apply. I can't imagine when they have to do some thing free.
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seldon ( hseldon_99(at)yahoo(dot)com ) at: 2005-10-13
Time Hosted: under 1 month.
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Control Panel note: | 196 out of 309 Web-Hosting-Top users found this review to be helpful!
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HostGator is really hosted at ThePlanet. ThePlanet is a serious hosting company, but they are not cheap. As a result, HostGator's revenue margins are razor thin. If you're just serving simple HTML pages with nothing fancy - they are pretty good. However, if you have a web application that starts using resources, your account will be terminated. Instantly. Then they will force you to upgrade to their $80 plan or they wil not talk to you.
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